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Leverage metrics to conjure content for diverse users

by Paul Wozniczka | February 15, 2023 | Uncategorized | 0 Comments

Harness the power of data for user-focused technical writing In the age of data-driven decision-making, leveraging metrics can help you optimize content for different user groups. By analyzing and understanding user behavior and business needs, technical writers can...

Unleashing the magic of collaboration with key stakeholders

by Paul Wozniczka | February 8, 2023 | Teamwork | 0 Comments

By bringing together people from different departments and areas of expertise, cross-functional teams can leverage their unique perspectives and skills to achieve a common goal. Let's explore how organizations can successfully collaborate with key stakeholders to...

Collaboration and adaptability is magic

by Paul Wozniczka | January 21, 2023 | Teamwork | 0 Comments

Cross-functional collaboration is like a magical spell that can transform a team's productivity and effectiveness. When SMEs from different departments work together, they can leverage their unique perspectives and skills to achieve a common goal. However, just like...

New STC Awards for Technical Documentation!

Jul 30, 2018 | Content Strategy, Technical Writing

I received two Society for Technical Communication (STC) awards this year! STC Award for Installation Content My CA Mainframe Operational Intelligence installation content received an STC Award of Excellence. This product requires a complex mainframe environment, so...

How I Write and Edit Technical Documentation

Jul 20, 2018 | Content Strategy

I have extensive experience in both writing from scratch or editing existing content. When I write content from scratch, I take a deeper dive into the audience analysis. I want to know the what, how, and why. It lets me understand the role and I can create the...

Relocation to Plano, TX

Aug 5, 2017 | Technical Writing

I decided to relocate to Plano, TX in March 2017 continuing as a Principal Technical Writer with CA Technologies. So far I have been loving it here in Texas! I feel that it was the best choice for both professional and personal reasons.

STC Award of Merit!

Jan 20, 2015 | Technical Writing

I received an STC Award of Merit for my design of the CA OM WebViewer Release 12.1.00 Bookshelf! One of the goals of the release was to improve documentation navigation, and I applied some strategies from a previous project to change the layout of the bookshelf. I...

Designing Documents

Nov 29, 2013 | Graduate School

When I design a document, I envision the end-user experience. I ask myself the following questions:What does the user need to know?Why does the user need to know this information?What is the role or job function of the user?How will the user find this...

Welcome to My New Portfolio!

Nov 9, 2013 | Graduate School

As I complete my Master of Science degree in Professional and Technical Communication from NJIT, I am finalizing this portfolio with both academic and professional examples. I am a Senior Technical Writer at CA Technologies, based out of the Ewing, NJ office, but you...

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